Aerial view of a marina with boats docked along the piers

Boater Account Platform

One account for every boater.One record for your whole marina.

Vessels, insurance, payments, reservations, documents, and messages — connected to a single boater identity your staff can trust and your boaters actually enjoy using.

One account
Identity, vessels, paperwork, payments
360° record
The context behind every request
Sign in once
Web portal and mobile app

The Boater Portal

The account becomes the customer record.

Boaters should never repeat the same information to reserve, renew, pay, or request service. The Atlantis account keeps the whole relationship intact — and gives your office one source of truth for every approval, invoice, and conversation.

Dashboard

Everything about the stay, at a glance

Atlantis boater account dashboard showing next stay, membership, reservations, payments due, and notifications.

Reservations

Stays that track themselves

Atlantis boater reservations view showing a confirmed stay with request, quote, contract, and payment progress.

Documents

Compliance without the email chase

Atlantis boater documents view showing insurance certificate upload tied to a vessel with expiration tracking.

In Their Pocket

The same account, wherever your boaters are.

The Atlantis boater app carries the account onto the water — dock maps, availability, messages, and payments in the same identity your office already trusts.

Atlantis boater app marinas screen with global marina atlas, search, and self-signup.

Discover

Find and join your marina

Atlantis boater app marina detail screen showing an interactive dock map, availability, and lift status.

Facility

Live dock map and availability

Atlantis boater app messages screen with marina threads and Atlantis support.

Messages

The dockmaster, one tap away

The Boater Record

More than a password. The record every workflow can trust.

Everything a marina needs to know about a customer — and everything a boater needs to manage — lives on one account.

Vessel profiles

Length, beam, draft, lift requirements, photos, ownership, and storage needs follow the boater into every reservation, approval, and service request.

Insurance and registration

Request, review, and renew policy files and registration records from the account itself — no more compliance status buried in email threads.

Payments and autopay

Saved payment methods, autopay, invoices, Instant Pay links, deposits, and balances stay attached to the same customer relationship.

Reservations and access

Approvals, dock assignments, smart lift permissions, service requests, and status notifications all reference the same verified account.

Messages and notifications

Marina conversations, service updates, and in-app, email, and consent-based SMS preferences live with the account, not a separate inbox.

Documents and agreements

Uploaded paperwork, signed agreements, and expiring documents stay organized on the record where staff and boaters can both see them.

How It Works

From first sign-up to daily operations.

The account travels with the boater and grows with the relationship — so context never has to be rebuilt on either side of the counter.

01

Join

One account, created once.

The boater signs up, adds vessels, insurance, registration, and payment methods a single time — no more rebuilding a profile for every marina task.

02

Connect

The marina approves the relationship.

Your facility reviews the record, approves access, and attaches slips, lifts, billing rules, and permissions. The account context is now shared.

03

Manage

Boaters run everything themselves.

Pay invoices, enable autopay, reserve, upload documents, message the office, and manage notification preferences — from the web portal or the app.

04

Operate

Staff sees the whole story.

Every approval, reservation, invoice, and service request lands with the complete boater record behind it. No hunting, no duplicate paperwork.

Facility Advantage

What one account layer does for the business.

When staff and boaters share one source of truth, the office spends less time hunting details and more time moving service — and revenue — forward.

Cleaner onboarding

New boaters create one account, submit vessel and compliance details once, and arrive with everything staff needs to approve them.

Faster renewals

Expiring documents, open invoices, and updated vessel details get resolved from the account before renewal season becomes a manual chase.

Smarter support

Messages, invoices, reservations, documents, and permissions live next to each other, so staff answer with full context on the first reply.

Revenue that keeps up

Autopay, Instant Pay, and account standing tied to one identity mean fewer missed invoices and less time spent collecting.

Portfolio consistency

Groups with multiple properties standardize the account experience while each marina keeps its own approvals, services, and rules.

A boater experience worth selling

A modern app and portal your boaters actually enjoy is a competitive amenity — one more reason to choose your slips over the marina next door.

FAQ

Questions marina teams ask before rollout.

What is a boater account platform?
A boater account platform gives each boater one identity for vessel profiles, insurance, registration, payment methods, invoices, reservations, documents, messages, notification preferences, and approved access across the marina.
How do boaters sign in?
Boaters use one Atlantis account to reach the right marina portal. After sign-in, they can manage vessels, documents, invoices, reservations, and approved services in one place.
How does one account help the facility?
Staff no longer chase duplicate paperwork or disconnected payment records. The same account context supports approvals, reservations, billing, access control, and service history.
Can a boater use the same Atlantis account at more than one marina?
Atlantis is designed around one account per boater, so approved marina relationships can share the same core profile while each facility controls its own permissions, services, and billing rules.
Does the account handle SMS and email preferences?
Yes. Boaters can manage in-app, email, and SMS preferences for marina updates. SMS is optional, consent-based, and tied to the mobile number on the account.

Next step

Give your boaters the account they expect.

We will walk your team through the boater portal, the mobile app, onboarding, compliance, payments, and how the account layer connects to reservations, billing, and access across your facility.

Boater Account Platform for Marinas · Atlantis Marina