Boater portal
One account for the marina relationship
Boater Account Platform
One account for every boater.One record for your whole marina.
Vessels, insurance, payments, reservations, documents, and messages — connected to a single boater identity your staff can trust and your boaters actually enjoy using.
Card required. Trial starts when your private workspace is ready. View plans and fees.
- One account
- Identity, vessels, paperwork, payments
- 360° record
- The context behind every request
- Sign in once
- Web portal and mobile app
The Boater Portal
The account becomes the customer record.
Boaters should never repeat the same information to reserve, renew, pay, or request service. The Atlantis account keeps the whole relationship intact — and gives your office one source of truth for every approval, invoice, and conversation.
Marina messaging
Keep the conversation with the customer
Explore the boater account
See the reservation, billing, vessel and document pages your boaters can use. These product views contain illustrative data; open any screenshot to see it at full size.
Follow each reservation
Review stays and reservation progress from the boater account.
Keep payments in view
Find invoices and payment details without calling the marina office.
Keep vessel details together
Review the boats and vessel information connected to the account.
Find the paperwork
Keep marina documents and their status in the same account as the stay.
Start with a private marina workspace. Card required. View plans and fees.
Start your 14-day trialIn Their Pocket
The same account, wherever your boaters are.
The Atlantis boater app carries the account onto the water — dock maps, availability, messages, and payments in the same identity your office already trusts.
Discover
Find and join your marina
Facility
See the facility map and open spaces
Messages
The dockmaster, one tap away
The Boater Record
More than a password. The record every workflow can trust.
Everything a marina needs to know about a customer — and everything a boater needs to manage — lives on one account.
Vessel profiles
Length, beam, draft, lift requirements, photos, ownership, and storage needs follow the boater into every reservation, approval, and service request.
Insurance and registration
Request, review, and renew policy files and registration records from the account itself — no more compliance status buried in email threads.
Payments and autopay
Saved payment methods, autopay, invoices, Instant Pay links, deposits, and balances stay attached to the same customer relationship.
Reservations and access
Approvals, dock assignments, smart lift permissions, service requests, and status notifications all reference the same verified account.
Messages and notifications
Marina conversations, service updates, and in-app, email, and consent-based SMS preferences live with the account, not a separate inbox.
Documents and agreements
Uploaded paperwork, signed agreements, and expiring documents stay organized on the record where staff and boaters can both see them.
How It Works
From first sign-up to daily operations.
The account travels with the boater and grows with the relationship — so context never has to be rebuilt on either side of the counter.
01
Join
One account, created once.
The boater signs up, adds vessels, insurance, registration, and payment methods a single time — no more rebuilding a profile for every marina task.
02
Connect
The marina approves the relationship.
Your facility reviews the record, approves access, and attaches slips, lifts, billing rules, and permissions. The account context is now shared.
03
Manage
Boaters run everything themselves.
Pay invoices, enable autopay, reserve, upload documents, message the office, and manage notification preferences — from the web portal or the app.
04
Operate
Staff sees the whole story.
Every approval, reservation, invoice, and service request lands with the complete boater record behind it. No hunting, no duplicate paperwork.
Facility Advantage
What one account layer does for the business.
When staff and boaters share one source of truth, the office spends less time hunting details and more time moving service — and revenue — forward.
Cleaner onboarding
New boaters create one account, submit vessel and compliance details once, and arrive with everything staff needs to approve them.
Faster renewals
Expiring documents, open invoices, and updated vessel details get resolved from the account before renewal season becomes a manual chase.
Smarter support
Messages, invoices, reservations, documents, and permissions live next to each other, so staff answer with full context on the first reply.
Revenue that keeps up
Autopay, Instant Pay, and account standing tied to one identity mean fewer missed invoices and less time spent collecting.
Portfolio consistency
Groups with multiple properties standardize the account experience while each marina keeps its own approvals, services, and rules.
A boater experience worth selling
A modern app and portal your boaters actually enjoy is a competitive amenity — one more reason to choose your slips over the marina next door.
FAQ
Questions marina teams ask before rollout.
- What is a boater account platform?
- A boater account platform gives each boater one identity for vessel profiles, insurance, registration, payment methods, invoices, reservations, documents, messages, notification preferences, and approved access across the marina.
- How do boaters sign in?
- Boaters use one Atlantis account to reach the right marina portal. After sign-in, they can manage vessels, documents, invoices, reservations, and approved services in one place.
- How does one account help the facility?
- Staff no longer chase duplicate paperwork or disconnected payment records. The same account context supports approvals, reservations, billing, access control, and service history.
- Can a boater use the same Atlantis account at more than one marina?
- Atlantis is designed around one account per boater, so approved marina relationships can share the same core profile while each facility controls its own permissions, services, and billing rules.
- Does the account handle SMS and email preferences?
- Yes. Boaters can manage in-app, email, and SMS preferences for marina updates. SMS is optional, consent-based, and tied to the mobile number on the account.
Connected Marina Workflows
Marina Management
->See how the account layer powers reservations, approvals, billing, and day-to-day operations across the whole facility.
Explore Marina ManagementMarina Billing
->Invoices, autopay, Instant Pay, deposits, and QuickBooks-ready accounting run on the same boater account standing.
Explore Marina BillingGuided Reservations
->Reservation requests arrive with the vessel, insurance, and payment context already attached to the account.
Explore Guided ReservationsShip Store
->Counter sales post straight to the boater account, so retail revenue and marina billing stay one relationship.
Explore Ship StoreNext step
Give your boaters the account they expect.
We will walk your team through the boater portal, the mobile app, onboarding, compliance, payments, and how the account layer connects to reservations, billing, and access across your facility.
The Atlantis advantage
One connected marina.
More ways to grow.
The next opportunity is already on your dock. Connect reservations and billing with approved services, boater relationships and the tools to run your waterfront.
Vendor & services marketplace
Turn approved local services into a marina amenity. Keep boater requests, quotes, job updates and payments connected.
Lead capture & online inquiries
Bring inquiries from your website into staff review, with vessel details and a clear path to a reservation.
Enterprise Analytics
See the bigger picture across your marina group: occupancy, cash, receivables and reporting coverage.
Make it your marina. Start online.
Free onboarding on every plan. Set up privately yourself or let Atlantis help, then go live when ready. Public marina plans from $150/month. Card required; no plan charge at signup.
Private club? Plans from $300/month*. Request your club quote
*Private club pricing is subject to a custom quote.
Trial begins when your workspace is ready. Cancel before it ends to avoid the plan charge. Module pricing, facility enablement, transaction fees and hardware requirements vary. All pricing is subject to change. See plans and fees.